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Installation Errors click me for solutions

#1 User is offline   Xairam 

  • ... so pretty like a butterfly ...
  • Pip
  • Group: ex-Community Manager

  • Char. Name:Xairam
  • Game:Level Up
  • LocationMakati

Posted 07 March 2012 - 07:39 PM

Installation Errors

IMPORTANT! Please make sure Visual C++, DirectX 9.0c (or higher), and .NET Framework are installed on your system before running the game.

1. d3dx9_38.dll missing

Symptom:: When I install, i get a System Error saying d3dx9_38.dll is missing.

Fix: You need to update your Direct X version. Located in the D9 folder at Utilityrar, run the icon DXSETUP. You can download utility.rar here.
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2. Can't install BHO

Symptom:: Can't even install BHO, showing one of these images.
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Fix: You need to re-download the file/s affected by the error.

3. Can't download Client via Pando

Symptom:: Can't even download the client, showing the image.
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Fix: You need to turn-off your firewall and/or your anti virus.

4. Can't download Client via Torrent

Symptom:: When I click the torrent file, i get garbled messages.
Fix: You will need a BitTorrent client. If you don’t have one yet, download it now. If you still get garbled messages, use right click - save link as.

5. Cannot install the client

Symptom: I have a linux computer and I can't install
Explanation: Bounty Hounds Online is solely being developed for Microsoft Windows operating systems.
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#2 User is offline   Xairam 

  • ... so pretty like a butterfly ...
  • Pip
  • Group: ex-Community Manager

  • Char. Name:Xairam
  • Game:Level Up
  • LocationMakati

Posted 07 March 2012 - 07:41 PM

Launcher Errors

Win 7 users: If your launcher closes, just wait for it to pop up again. That's normal. It's just running in the background (check in your Task manager). It usually takes around 5-10 minutes downloading and updating the patch in the background.

1. Shader Model Error

Symptom: you get the error "Do not Support Shader Model 3.0"
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Fix: Unfortunately it means your graphics card is not supported. Minimum Requirements: Video: Nvidia 6600 GT(256MB)/Radeon X1650. If it is supported, you might need to update your drivers, at Nvidia or ATI.

2. Fail to call to tool updating

Symptom:: Getting Error: Fail to Call to Tool UPDATING
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Fix: Usually appears for Win 7 users. You need to "Run as Admininstrator" to install BHO and patch the client.

3. Autopatch doesn't continue

Symptom:: Getting Error: FAIL to DOWNLOAD File: xxxxxxxxxx.zip
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Fix: 1) Run as Admin (vista/7), 2) Force repatch or 3) Reinstall client.

4. Cannot connect

Symptom: I'm outside the Philippines and I can't connect to the game.
Explanation: I'm sorry but Playweb Games has license only to PH territory.

5. Launcher won't start

Symptom:: Launcher won't start and getting one of these images.
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Fix: You need to install the files in the Utility.rar (also available when you download BHO).
You can also download Utility.rar on this link: ftp.levelupgames.ph/BHO/BHO_FTP01062012/

6. Can't install .net framework from Utility.rar

Symptom:: I downloaded the Utility.rar but I can't install the .net framework.
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Fix: Follow the given instruction. You will need to install the previous framework first.

7. Launcher Initial Fail

Symptom:: I was able to play BHO but after i restarted it, this error shows up.
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Fix:Check if you have the BHO.exe in your BHO folder. If it's missing, make sure you always keep an updated BHO.exe so that your anti-virus won't delete it as false positive. Don't forget to run as admin.

8. Cannot connect to the Internet

Symptom:: I have internet but my launcher shows it can't connect.
Fix:Add BHO to your firewall exemption list.

9. Gameguard Error

Symptom:: I keep getting gameguard errors. What should I do?
Fix:Check out this guide for the list of the usual GG errors.

10. FAIL TO UPDATE DATE LIST FILE

Symptom:: I keep "FAIL TO UPDATE DATE LIST FILE" and if I use force repatch, I get "ERROR:WRONG TOOL VERSION". What should I do?
Fix:Replace your BHO.exe located inside your BHO folder with this one http://www.mediafire...1xpj16c6d664ibo and update your launcher.ini configuration settings with the one below.

Server = http://202.57.117.136/patch/
DataServer = http://202.57.117.136/patch/
Login = 202.57.117.67:9940
Language = tw



11. Version too old

Symptom:: I get Version to old error. What should I do?
Fix:Clear your browser's cache or power cycle your modem to get a new IP.
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